Introduction

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how Directories (operated by Adverb Limited, New Zealand) collects, uses, and protects your data when you use directories.co.nz and the platforms in the Directories network. By accessing and using our platforms, you agree to the terms of this Privacy Policy.

Information We Collect

1. Personal Information
   • Registration Data: When you register on our platforms, we collect personal information such as your name, email address, phone number, and business details.
   • Payment Information: For subscription services, we collect payment information, including credit/debit card details, which are processed through our secure payment gateway, Stripe.
2. Non-Personal Information
   • Usage Data: We collect information about how you interact with our platforms, including your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.
   • Cookies: We use cookies to enhance your experience on our sites. Cookies are small files stored on your device that help us understand your preferences and improve our services.

How We Use Your Information

1. Providing Services: We use your personal information to provide and manage our services, process payments, and communicate with you about your account.
2. Improving Our Platforms: We analyse usage data to understand how our platforms are used and to improve their functionality and user experience.
3. Marketing and Communication: With your consent, we may use your information to send you promotional materials, updates, and other relevant communications. You can opt out of these communications at any time.
4. Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Information Sharing and Disclosure

1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our platforms, processing payments, and providing services. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
3. Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to the new entity.

Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our payment processing is conducted through Stripe, which adheres to the highest standards of data security.

Your Rights

1. Access and Correction: You have the right to access and update your personal information at any time by logging into your account.
2. Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
3. Right to Erasure: You may request the deletion of your personal data, subject to certain exceptions such as compliance with legal obligations.
4. Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions included in our emails.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platforms and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platforms.

Correction Requests and Uploaded Files

When you submit a correction request on a profile or listing page, we collect your name, email address, your message, and any file you choose to upload (photos, screenshots, or documents). This information is used solely to review and, where appropriate, update the relevant profile or listing.

By uploading a file, you confirm you have the right to share it and grant Directories a non-exclusive, royalty-free licence to use it for the purpose of verifying, updating, or improving the profile or listing it relates to. We will not use uploaded files for any other purpose without your consent. Files are stored securely and are not publicly listed.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. If you have any questions, contact us at support@directories.co.nz.